Store and Systems Support Colleague

Crawley | Published 18/04/2024

Unit 1000, Spindle Way, Crawley, West Sussex RH10 1TG
Full Time, working any 5 out of 7 days a week. Based at Spindle Way, Crawley

Are you looking for your next, exciting opportunity at Pets Corner?

We are now recruiting for a Store & Systems Support Colleague to join our Crawley Head Office to support the business with all store and systems related queries.

Pets Corner is the ‘Home of Natural Pet Food’ and the world’s only carbon neutral pet store! We are dedicated to providing the best customer service and nutrition advice in the industry. In this position you can enjoy working for a company where you really can make a difference!


Main responsibilities as a Store & Systems Support Colleague:

  • Managing queries from stores and RAD’s regarding stock/suppliers/IT issues
  • Investigating and resolving banking & cash up queries
  • Listing/updating products on the system for stores and brands
  • Creating promotions on the system
  • Running/analysing reports and managing data
  • Setting up new stores and refitting current stores in the system.
  • Reviewing store minimums
  • Online, Trade and Customer queries
  • Requests from other members of the Pet Family group
  • Striving to improve procedures for stores & shopping experiences for the customer both instore and online
  • Any other adhoc items from both internal and external sources to support the team.

Essential skills needed as a Store & Systems Support Colleague:

  • Ability to work effectively under pressure whilst meeting tight deadlines
  • Strong analytical and problem-solving skills with a methodical approach to workload
  • Good communicator
  • Proficient IT skills

Benefits of becoming a Store & Systems Support Colleague with Pets Corner include:

  • Salary: Negotiable
  • Full time, based at our Head Office in Crawley
  • Salary Exchange Pension Scheme
  • Staff discount of 35% on accessories, 25% on food, 20% in Dogwood Grooming Salons
  • Tools, articles and support to help manage mental, physical and emotional wellbeing
  • Offers across a large range of retail and wellbeing brands, including discounts on gym memberships and fun days out!


Reference Store and Systems Support

Apply Here

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Personal Details

Please provide us with your personal details


Please tick below days you are available to work. Please note, store opening times can varey from 9-6pm (Monday to Saturday) 10-5pm (Sunday)


Criminal / Medical Information

Unspent criminal convictions*

Please note in the box below any unspent criminal convictions (not spent) under the Rehabillitation of Offenders Act 1974. If none, please select 'none'.

Medical Conditions*

The job you are applying for requires lifting of heavy items such as 15kg of dog food would you be able to lift this regularly?


CV/Cover Letter

If you require any reasonable adjustments for any further part of the recruitment process, please state below



I confirm that all of the information provided by me on this form is correct and accurate and I understand that if any of the information I have provided is later found to be false or misleading, any offer of employment may be withdrawn or my employment terminated.

By ticking this box, I consent to Pets Corner using and keeping the information I have provided on this application form, or elsewhere as part of the recruitment process, in accordance to the Candidate Data Policy (can be found on the Pets Corner website).

If unsuccessful, I also confirm I am happy for it to be used and kept for the purpose of future recruitment and give my permission for Pets Corner to contact me in the event of there being any other vacancies for which I may be suitable, which arise during that time